Support workflow templates

Templates for support triage, escalations, and service workflows.

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2 templates

Incident Escalations Pipeline Template

Turn chaotic major incidents into a clear escalation pipeline — structured summaries, fast routing to on-call, and customer updates that stay in lockstep with the fix.

support · incident-escalations

Support Inbox Triage Template

Turn a messy support inbox into a left‑to‑right triage flow — faster first responses, clear owners, and consistent hand‑offs your customers feel.

support · support-triage